VoIP is relatively a modern communication technology that uses the internet to make and receive phone calls. The usage of the internet for business development is increasing with every passing day. And this is why new trends come into play every now and then. Some of these trends are highly useful for enhancing the productivity of your work and VoIP is one of them. It is a simple yet cost-effective way to manage a large number of phone calls. Although the VoIP phone system was introduced in 1995, the technology got into the limelight a few years ago.
The main reason behind the demand for this office phone technology is that its features have improved with time. Moreover, the advent of fiber optics has improved internet speed many folds. This is another reason why VoIP phones are replacing traditional phone systems. Making and receiving calls through a Cloud PBX technology is uncomplicated since the lesser infrastructure is involved. It also allows a large number of calls at comparatively fewer costs. But before you dive into the details of how VoIP telephony improves work productivity, let us first discuss the working of VoIP.
How does a VoIP Phone System Work?
Rather than sending voice signals like traditional phones, the VoIP technology works nearly the same as a translator. It converts your voice signals into digital data which is then sent through your internet connection in data packets. And in this process, a program referred to as ‘codecs’ encodes and decodes all of the analog signals that come from your voice into compressed digital packets.
Sending voice in this way increases the efficiency of transmission. Once they reached their destination, these digital packets are then translated back into their analog form. And this conversion helps the person receiving the call in understanding the message.
Advantages of VoIP Phones that can Boost Your Work Productivity:
There are many potential benefits of a VoIP telephone system that can certainly enhance your productivity. Let’s look at some of those advantages for better understanding its role in improving your work.
Increased Accessibility:
Accessibility is one of the biggest benefits of Cloud PBX for businesses that are managing their work remotely. This technology allows users to make calls from anywhere given that they have a WiFi-enabled laptop or a mobile. The call forwarding feature of this phone system is responsible for this accessibility. Moreover, there is also no limitation of the device for making calls; any internet-enabled device can help you in making calls.
In an increasing demand for remote work, this increased accessibility allows your business to be flexible. Also, this softphone technology enhances the productivity of your employees. A report revealed that 65% of full-time employees are of the view that a remote work schedule would bolster productivity.
Versatile Communication Features:
The VoIP office phone allows you to do multitasking with the most tech-savvy devices and features. This in turn will allow you to be the most productive in your work. The VoIP communication system of today includes several useful features, which you wouldn’t receive from a traditional telephone line. These features include call monitoring, call recording, file transfer, voice messaging, call conferencing, and much more.
Higher Scalability:
Scalability is also one of the many advantages of VoIP that make it an attractive proposition for growing businesses. Every business owner wishes to have a phone system that can grow in step with his business and no other phone system offer this feature. The VoIP technology saves you from having to purchase expensive hardware or a dedicated line as you grow. There are many possible scenarios where you will like to increase your phone system as mentioned below:
- Prepping for a spike in demand during the holidays
- Opening a new branch office
But whatever the scenario may be, VoIP will facilitate you in this process and you won’t even have to purchase additional lines or dedicated hardware
Better Security:
Most people don’t care about the security of their phone systems, but phone security is a big deal, especially for businesses. This is because bad actors in the digital world can trick staff through fraudulent phone calls, typically known as social engineering. And if that employee falls into their trap, they can do serious damage to your company. VoIP Phone System can mitigate such security threats by leveraging the advancements made in IP technology including encryption and improved identity management.
The providers of the VoIP service work day and night to protect their networks, so you don’t have to. When you are working with a trustworthy VoIP provider that undergoes independent security audits, your phone system will be secured. But you should ensure that your staff practice healthy password habits, and configure automated alerts for questionable calling behavior on your end. Lastly, it is advised to keep your operating systems updated always to avoid the possible risk of newer vulnerabilities.