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The guest experience is greatly influenced by amenities. However, because most guests check in using a smartphone (which may stream TV, book a car, and order food), you may want to reconsider the facilities you provide.
We as a guest amenities manufacturer will help you think about your possibilities by establishing the basics and explaining what your greatest guests want.
How Can You Attract the Right Guests with Amenities and Special Offers?
Cleanliness criteria and flexible cancellation policies were the second and third most important factors for guests in our recent study when it comes to arranging their next vacation.
Beyond the essentials, the proper amenities for your hotel are determined by the type of visitors you wish to attract. Families react differently than business travelers, international visitors react differently than local visitors, and weekend vacationers react differently than week-long vacation stayers. Our hotel marketing guide can assist you in identifying your ideal customers. When you know who they are, you may target them with facilities and special offers.
As said by a hotel toiletries manufacturer, remember that adding your in-room and on-property facilities in your travel booking website listing can assist customers find your hotel when they are looking for the experience you provide.
Weekend and Special-Occasion Guests
Birthdays, anniversaries, and honeymoons are acknowledged; special-occasion eateries, hiking routes, and must-see sights are recommended; and celebratory in-room presents such as fruit platters, indulgent desserts, or wine are provided.
Complimentary champagne, spa or activity discounts, restaurant discounts, and so on.
Flexible check-in and check-out dates, luggage storage, free parking and shuttles, and complementary breakfast are all things that help them make the most of their visit.
High-speed Wi-Fi, a balcony/view, a pool/hot tub, in-room entertainment, in-room coffee makers, high-end toiletries, robes/slippers, pet-friendly, and activities are all available.
Families On Holiday
Recommendations for family-friendly activities and must-see attractions, free bike rentals, beach, pool, or snow toys, puzzle or game stashes, and special treatment for the family dog
Anything that makes travelling with kids more economical and hassle-free: bundling your hotel with a flight; offering a free night after a minimum three-night stay; providing complimentary breakfasts; free parking or shuttles; and free pet stays are just a few examples.
A welcome drink to help them unwind after a hard day; a fruit plate or light snack when they arrive, especially if the journey is long or the hour is late.
Breakfast/restaurants, fitness facilities, parking or shuttle, high-speed Wi-Fi, comfy desk and lighting, power outlets and USB connections, laundry services and the ability to iron, in-room coffee maker, laundry services and the ability to iron
What Amenities Should Every Hotel Include?
Amenities are a great way to make your guests feel at ease and pampered while they’re staying with you. However, it’s critical to plan your amenities with an eye toward your bottom line and profitability. You can create proper guest expectations — and increase your property’s chances of ranking higher in search results on our booking platforms — by offering accurate and attractive text about your amenities in your listing.
You’ll also want to maintain a consistent guest experience by choosing amenities that meet their needs. If you have a high-end property, your guests would most likely consider budget soaps and shampoos to be inferior.
Smart TVs and Wireless Speakers
Many customers expect to be able to check in to their accounts from a hotel room anywhere in the world in the age of binge-watching and on-demand video services. Bluetooth speakers are another wonderful touch, given that most visitors have their favorite music loaded on their devices.
Your guests will need a simple way to charge all of their devices. You can put USB connections near beds in addition to power outlets to suit guests who like to have their phones close by at night.